RESOURCES
STRATEGY
Opening a business is a journey that requires research and planning. Our start-up checklists, calculators, templates, and toolkits help you design a business that achieves your specific professional (and personal) objectives.
STORY
Your concept, branding, and user experience are what make you unique and special. Use our ideas and resources to craft and communicate your vision in a way that is clear, consistent, and compelling for your customer.
SYSTEMS
Strong systems are key to quality, consistency, and efficiency. Draw from our extensive library of procedures, manuals, handbooks, checklists, and other resources to ensure smooth operations and ongoing business success.
SERVICES
Your menu drives other parts of your business, including spaces and staffing. Our guides and checklists help you plan a menu of services, products, and packages that is profitable and meet the needs of your customers.
SPACES
Great design is key - to guest experience, and business efficiency. We have everything you need to create sensational spaces, including guides, design briefs and ‘ready made’ solutions. For bricks’n’mortar, to online and mobile.
SUPPLIERS
Your suppliers can be your greatest allies in business success. Partner with quality suppliers you can trust with our curated lists for spa and retail products, amenities, uniforms, furnishings, styling, operational equipment and more.
STAFF
The heart of any wellness business is its people, and yet staffing is the No.1 challenge for owners and managers. Recruit and retain the best with our suite of manuals, handbooks, and resources to guide the way in all things related to HR.
SOCIAL RESPONSIBILITY
‘Doing good’ is not optional: it’s now an essential prerequisite for the integrity of any business in the Wellness space. Draw upon our insights and resources to help your business positively contribute to both people and the planet.
SALES & MARKETING
Achieve your revenue goals with marketing that is strategic, and sales methods rooted in professionalism and care. We provide e-books, contact lists, guidelines, and other resources to develop your team, assets, and collaterals.
DIRECTORIES
Harness all of the information available to the spa, beauty and wellness industry via our extensive list of industry associations, experts, awards, trade fairs, festivals, education and events.
Essential Reading List For Aspiring, New,
& Existing Business Owners
Get inspired by these books to start your own business, improve existing one or just to expand your horizon.
Research
Resources designed to give you more insight into the wellness space you want to enter so you can strategies and prepare for what’s to come.