DO YOU WANT TO CREATE OR GROW A SPA, BEAUTY,
OR WELLNESS BUSINESS, BUT NOT SURE HOW TO MAKE IT HAPPEN?
IF SO, YOU HAVE COME TO THE RIGHT PLACE.
aBOUT US
This site is designed for you – the small business owner or manager who has loads of passion and vision, but not necessarily the desire or deep pockets needed to engage a professional consultant.
We’ve packaged up our nearly five decades’ experience to provide you with all of the guidance, connections, tools and resources you’ll need for success.
RESOURCES
Opening and running a business takes a lot of time, money, and effort. We get it!
That’s why we’ve created the world’s first online platform that provides everything you need - saving you a tonne of time, money, and mistakes.
Our online store features a comprehensive suite of resources, including; templates, handbooks, manuals, procedures, spreadsheets, presentations, checklists, design briefs, and many other documents to complement our online program and support your business journey.
Pick and choose what you need, or purchase a package that includes education, advisory, and resources.
The choice is yours.
STRATEGY
Opening a business is a journey that requires research and planning. Our start-up checklists, calculators, templates, and toolkits help you design a business that achieves your specific professional (and personal) objectives.
STORY
Your concept, branding, and user experience are what make you unique and special. Use our ideas and resources to craft and communicate your vision in a way that is clear, consistent, and compelling for your customer.
SYSTEMS
Strong systems are key to quality, consistency, and efficiency. Draw from our extensive library of procedures, manuals, handbooks, checklists, and other resources to ensure smooth operations and ongoing business success.
SERVICES
Your menu drives other parts of your business, including spaces and staffing. Our guides and checklists help you plan a menu of services, products, and packages that is profitable and meet the needs of your customers.
STAFF
The heart of any wellness business is its people, and yet staffing is the No.1 challenge for owners and managers. Recruit and retain the best with our suite of manuals, handbooks, and resources to guide the way in all things related to HR.
SPACES
Great design is key - to guest experience, and business efficiency. We have everything you need to create sensational spaces, including guides, design briefs and ‘ready made’ solutions. For bricks’n’mortar, to online and mobile.
SOCIAL RESPONSIBILITY
‘Doing good’ is not optional: it’s now an essential prerequisite for the integrity of any business in the Wellness space. Draw upon our insights and resources to help your business positively contribute to both people and the planet.
SUPPLIERS
Your suppliers can be your greatest allies in business success. Partner with quality suppliers you can trust with our curated lists for spa and retail products, amenities, uniforms, furnishings, styling, operational equipment and more.
SALES & MARKETING
Achieve your revenue goals with marketing that is strategic, and sales methods rooted in professionalism and care. We provide e-books, contact lists, guidelines, and other resources to develop your team, assets, and collaterals.
Whether you’re just starting out, or seeking to take your existing business to the next level, we help you create world-class operations with three essential foundations:
Strategy – design a business to achieve your desired outcomes
Story – create a clear, consistent and compelling expression of your unique vision
Systems – build structures and processes for ongoing success
Two ways to use this site:
If you’re creating a new business, start with our online programs which guide you step-by-step through the same processes that we use as professional consultants. You’ll have all of the resources you need to set up your business with confidence.
If looking to grow or upgrade an existing business, feel free to cherry-pick from our wealth of resources including guides, templates, customisable documents and connections to the industry’s best suppliers.
Meet the experts behind The Wellness Makers -
ONLINE PROGRAMS
Are you considering starting your own spa, beauty, or wellness business?
Get confidently from ‘idea’ to ‘open’ with our Online Program. This is not an academic course: it guides you step-by-step through the exact same processes that we use professional spa consultants, effectively allowing you to DIY consulting.
Benefits include:
Save time - with a clear roadmap, customisable templates, and ‘done for you’ solutions.
Save money - by being able to do the work yourself, only bringing in experts for specific support as needed.
Prevent mistakes - because you understand not just what to do, but also why and how.
Retain control - select and liaise with contractors, suppliers and staff with confidence.
Satisfaction - from bringing ‘your baby’ into the world your way.
DIRECTORIES
Harness all of the information available to the spa, beauty and wellness industry via our extensive list of industry associations, experts, awards, trade fairs, festivals, education and events.
OUR SERVICES
In addition to the Resources and Online Programs, we offer the following services to help you start or grow your business.
ADVISORY
Do you need personalised advice? Our experts provide top quality guidance in all aspects of business to save you time, money and mistakes.
CONSULTANT CONCIERGE
Wondering who you need for your project? Book a FREE concierge call so that we can connect you to the right people. Our network is your network.
MANAGEMENT MENTORING
Our brilliant and experienced team provide ongoing support to meet the challenges of day-to-day operations via coaching and mentoring.
SOURCING
Looking for quality suppliers you can trust? Book in for a FREE Discovery Call and be connected to our trusted trade partners and connections.
DESIGN
Do you need to fit-out or refurbish your space? We have solutions that can save you time and money. Book in for a FREE Discovery Call to find out more.
INDUSTRY INSIGHTS
Our blogs and podcasts deliver incredible insights and updates on all topics related to the shape-shifting 4.5 trillion business of wellness.
WHAT’S NEW?
Wellness is our passion, and helping you get your wellness business
from ‘idea to open’ is a natural extension of that.
We’re currently working on several projects - blogs, podcasts, and other partnerships, so keep an eye out!
KIND WORDS
