Build a Successful Spa or Wellness Business — With Less Time, Money & Risk
We give entrepreneurs, spa owners, and wellness operators the strategy, templates, training and expert guidance needed to turn their ideas into profitable, world-class businesses.
IS THIS YOU?
First-Time Founder
You have a vision — and need clarity, structure, and a roadmap to launch confidently.
Spa or Clinic Owner
You’re ready to elevate, expand, or add wellness services but want expert guidance to avoid costly mistakes.
Practitioner or Specialist
Your technical expertise is strong, but you want help turning it into a structured, successful business model.
Hotels & Wellness Real Estate Developers
You need a credible, profitable wellness offering that strengthens brand positioning and guest experience.
WHY WELLNESS ENTREPRENEURS CHOOSE TWM
Our approach is built on three essentials of every successful wellness business:
Strategy
Clear business models, financial planning, pricing, and strategic direction backed by five decades of global consulting experience.
Story
Your brand, positioning, programs, and guest experience are crafted to be compelling, differentiated, and commercially aligned.
Systems
Complete operational structure — SOPs, staffing, templates, training tools, and reporting — so your business runs profitably and consistently.
CHOOSE YOUR PATH
1. Starting a New Spa or Wellness Business?
Get a clear roadmap, practical templates, and expert support to move from idea to open — confidently and efficiently.
2. Already Operating & Want to Upgrade?
Improve profitability, refine your services, add revenue streams, and professionalise your operations with tailored expert support.
See How The Wellness Makers Helps You Build a Successful Wellness Business
Three minutes that show you how to turn your idea into a profitable, world-class spa or wellness business — with the right strategy, templates, and expert support.
TRUSTED WORLDWIDE
by Wellness Entrepreneurs and Leading Brands
25+ years in global spa & wellness consulting
100+ projects across Asia, Australia, Middle East & Europe
Multi-award-winning concepts, programs and guest experiences
Advisor to spa, clinics, hotels & resorts, health retreats & wellness real estate developers
KIND WORDS
YOUR PATH TO SUCCESS
Choose Your Level of Support:
Do It Yourself
— Online Program
Structured training + worksheets + proven templates to build your business at your own pace.
Done With You
— Group Coaching
Full online program + weekly guidance, feedback, support and accountability — progress with confidence.
Done For You
— Private Consulting
Strategy, design, operations or full pre-opening support with an industry expert.
FEATURED RESOURCES
RESOURCES
Opening and running a business takes a lot of time, money, and effort. We get it!
That’s why we’ve created the world’s first online platform that provides everything you need - saving you a tonne of time, money, and mistakes.
Our online store features a comprehensive suite of resources, including; templates, handbooks, manuals, procedures, spreadsheets, presentations, checklists, design briefs, and many other documents to complement our online program and support your business journey.
Pick and choose what you need, or purchase a package that includes education, advisory, and resources.
The choice is yours.
STRATEGY
Opening a business is a journey that requires research and planning. Our start-up checklists, calculators, templates, and toolkits help you design a business that achieves your specific professional (and personal) objectives.
STORY
Your concept, branding, and user experience are what make you unique and special. Use our ideas and resources to craft and communicate your vision in a way that is clear, consistent, and compelling for your customer.
SYSTEMS
Strong systems are key to quality, consistency, and efficiency. Draw from our extensive library of procedures, manuals, handbooks, checklists, and other resources to ensure smooth operations and ongoing business success.
SERVICES
Your menu drives other parts of your business, including spaces and staffing. Our guides and checklists help you plan a menu of services, products, and packages that is profitable and meet the needs of your customers.
STAFF
The heart of any wellness business is its people, and yet staffing is the No.1 challenge for owners and managers. Recruit and retain the best with our suite of manuals, handbooks, and resources to guide the way in all things related to HR.
SPACES
Great design is key - to guest experience, and business efficiency. We have everything you need to create sensational spaces, including guides, design briefs and ‘ready made’ solutions. For bricks’n’mortar, to online and mobile.
SOCIAL RESPONSIBILITY
‘Doing good’ is not optional: it’s now an essential prerequisite for the integrity of any business in the Wellness space. Draw upon our insights and resources to help your business positively contribute to both people and the planet.
SUPPLIERS
Your suppliers can be your greatest allies in business success. Partner with quality suppliers you can trust with our curated lists for spa and retail products, amenities, uniforms, furnishings, styling, operational equipment and more.
SALES & MARKETING
Achieve your revenue goals with marketing that is strategic, and sales methods rooted in professionalism and care. We provide e-books, contact lists, guidelines, and other resources to develop your team, assets, and collaterals.
ONLINE PROGRAMS
Are you considering starting your own spa, beauty, or wellness business?
Get confidently from ‘idea’ to ‘open’ with our Online Program. This is not an academic course: it guides you step-by-step through the exact same processes that we use professional spa consultants, effectively allowing you to DIY consulting.
Benefits include:
Save time - with a clear roadmap, customisable templates, and ‘done for you’ solutions.
Save money - by being able to do the work yourself, only bringing in experts for specific support as needed.
Prevent mistakes - because you understand not just what to do, but also why and how.
Retain control - select and liaise with contractors, suppliers and staff with confidence.
Satisfaction - from bringing ‘your baby’ into the world your way.
DIRECTORIES
Harness all of the information available to the spa, beauty and wellness industry via our extensive list of industry associations, experts, awards, trade fairs, festivals, education and events.
OUR SERVICES
In addition to the Resources and Online Programs, we offer the following services to help you start or grow your business.
ADVISORY
Do you need personalised advice? Our experts provide top quality guidance in all aspects of business to save you time, money and mistakes.
CONSULTANT CONCIERGE
Wondering who you need for your project? Book a FREE concierge call so that we can connect you to the right people. Our network is your network.
MANAGEMENT MENTORING
Our brilliant and experienced team provide ongoing support to meet the challenges of day-to-day operations via coaching and mentoring.
SOURCING
Looking for quality suppliers you can trust? Book in for a FREE Discovery Call and be connected to our trusted trade partners and connections.
DESIGN
Do you need to fit-out or refurbish your space? We have solutions that can save you time and money. Book in for a FREE Discovery Call to find out more.
INDUSTRY INSIGHTS
Our blogs and podcasts deliver incredible insights and updates on all topics related to the shape-shifting 4.5 trillion business of wellness.